About Us

Our Mission

To provide the best value deals tailored to our leisure travellers and give them a positive experience throughout their entire journey.

Our Story

Travelworld is a New Zealand owned travel agency which was first established on 21 December 2015.  As a division of Gilpin, we are connected with a vast number of travel and tourism providers, giving us access to the latest deals and promotions. Gilpin are made up of an award-winning and highly experienced team who specialise in corporate travel, events management, incentives programmes and high-end luxury travel. Having been in the industry for over three decades, you can trust that you’re in the best hands with access to the latest technology, systems and industry networks.

We’re an online travel website but that doesn’t mean you don’t get a personalised experience! On the other side of your screen or your phone line, there’s a real live human ready to give you the right options for your travel. Our team of local experts all work from home throughout the country in New Zealand and can book you anything from a domestic flight to a yoga retreat on the other side of the world.

Don’t worry if you can’t find what you want listed on our website, if it’s anything travel related, request a quote and our travel agent will compare and search for your best options. We’ll cater to all your special requests too – it’s not a biggie for us.

Our Values – F.I.R.E

For the customer

Always in the best interest of the customer and giving them exceptional customer service

Integrity & compassion

Working with integrity and being compassionate to our travellers and each other


Building lasting relationships


Always aiming to improve our travel expertise


Travelworld are approved travel brokers for Gilpin Travel, who are a bonded member of the Travel Agent’s Association of New Zealand (TAANZ).

  • TAANZ agents accreditation means they are the best in the business and maintain standards just like other industries are expected to.
  • TAANZ agents work for you and will make unbiased recommendations. They do not work for any one airline, cruise line, hotel chain or car rental company, but partner them all.
  • In the event something should occur that you had not planned, your TAANZ travel agent will be there to help. Pre-trip or en-route delays, rescheduling and supplier issues when they occur are unforeseen, but you can be assured that your agent will be able to assist and help you when you most need it to get you going again.
  • All TAANZ travel agents subscribe to a code of ethics which are all designed to make their professional services to you their sole focus.